Working at Peace Manor Residential Care Ltd - Ceres Road Unit Plumstead
12 Ceres Road, London, SE18 1HP
Operated by Peace Manor Residential Care Limited
4 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Supportive management and positive staff culture stand out, but basic activities without a coordinator and uncertain staff retention are drawbacks."
Safety & Risk
8/10
✓
There was a safeguarding policy in place and training records confirmed that staff had received training on safeguarding adults from abuse. People's medicines were managed safely with no gaps in recording and regular audits.
Staff Culture
8/10
✓
Staff enjoyed working at the home and said they received good support from the registered manager. A staff member told us, 'I love working here because the support I get from the registered manager makes my job enjoyable.'
Staffing Levels
6/10
✓
We observed that staffing levels at the service were meeting people's needs. A person told us, 'There is always enough around, they [staff] rotate.'
Training & Dev
7/10
✓
They had also completed training relevant to the needs of people using the service, for example, mental health awareness, substance misuse and the Mental Capacity Act 2005 (MCA). Records also confirmed that staff received regular supervision from the registered manager.
Management
8/10
✓
Staff told us, 'I am well supported by the registered manager. They are the best, they are very supportive, they are like family. The registered manager is always there when I need them.'
Programmes
4/10
!
We saw a log of people's individual daily activities, this included in house cooking and domestic tasks, going for walks around the local area, library visits, and visiting family members.
Points to consider
No activities coordinator or creative programmes, so the role is mostly routine care plus basic outings and supported interests.
We saw a log of people's individual daily activities, this included in house cooking and domestic tasks, going for walks around the local area, library visits, and visiting family members.
Staffing is adequate with floating support when needed, but no details on retention or low agency use.
We observed that staffing levels at the service were meeting people's needs. Staff told us, 'If we need more staff, we can get them when we need them.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews