Last updated: 10 February 2026
"Supportive management and positive staff culture stand out, but basic activities without a coordinator and uncertain staff retention are drawbacks."
There was a safeguarding policy in place and training records confirmed that staff had received training on safeguarding adults from abuse. People's medicines were managed safely with no gaps in recording and regular audits.
Staff enjoyed working at the home and said they received good support from the registered manager. A staff member told us, 'I love working here because the support I get from the registered manager makes my job enjoyable.'
We observed that staffing levels at the service were meeting people's needs. A person told us, 'There is always enough around, they [staff] rotate.'
They had also completed training relevant to the needs of people using the service, for example, mental health awareness, substance misuse and the Mental Capacity Act 2005 (MCA). Records also confirmed that staff received regular supervision from the registered manager.
Staff told us, 'I am well supported by the registered manager. They are the best, they are very supportive, they are like family. The registered manager is always there when I need them.'
We saw a log of people's individual daily activities, this included in house cooking and domestic tasks, going for walks around the local area, library visits, and visiting family members.
No activities coordinator or creative programmes, so the role is mostly routine care plus basic outings and supported interests.
We saw a log of people's individual daily activities, this included in house cooking and domestic tasks, going for walks around the local area, library visits, and visiting family members.
Staffing is adequate with floating support when needed, but no details on retention or low agency use.
We observed that staffing levels at the service were meeting people's needs. Staff told us, 'If we need more staff, we can get them when we need them.'
AI Generated
Last inspected: October 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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