Working at Paxton House
39-41 Chestnut Grove, Derby, DE72 3JP
Operated by Potensial Limited
8 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.5/10
Key Finding
"Staff benefit from strong training and feel supported, but no registered manager and limited activities programmes hold it back."
Safety & Risk
7/10
✓
Staff understood the types of potential abuse... recruited through a safe recruitment... incidents were reviewed to ensure lessons were learnt."
Staff Culture
6/10
✓
Staff felt supported and listened to and understood what was expected of them."
Staffing Levels
6/10
✓
There were sufficient numbers of staff available to meet people's needs consistently.
Training & Dev
7/10
✓
Staff completed a comprehensive induction programme... offered ongoing training with regular supervisions... autism training
Management
2/10
✕
The service did not have a registered manager. The registered manager had recently left the service
Programmes
5/10
!
People were supported to participate in activities that interested them... visiting friends, going to local social groups... college and voluntary work."
Points to consider
No permanent manager in place, deputy from another home and area manager are covering.
The service did not have a registered manager. The registered manager had recently left the service and notified us of this. A deputy manager from another home owned by the provider was supporting the staff with the area manager.
No activities coordinator or specialist programmes, just staff helping with basic outings and college.
People were supported to choose and engage in a range of activities that interested them... visiting friends, going to local social groups and visits to places of interest as well as enjoying meal outs and shopping. People were also supported to attend educational courses at college and had opportunities to carry out voluntary work.
Staffing levels are enough to cover needs but no details on team stability or low use of agency staff.
There were sufficient numbers of staff available to meet people's needs consistently.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
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