Working at Paxton Hall Care Home
Rampley Lane, St Neots, PE19 6NY
Operated by Paxton Hall Care Ltd
35 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"Staff feel like family with strong management support and good safety, but basic activities and unclear staff stability hold it back."
Safety & Risk
8/10
✓
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively and safely, accessing testing, and making sure infection outbreaks can be effectively prevented or managed. (2021 IPC inspection)
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: Staff described Paxton Hall Care Home as a homely service, and the people who lived and worked there as family. One staff member said, 'I love my job... We work well as a team and support each other well.'
Staffing Levels
5/10
!
Per 2020 comprehensive inspection: Sufficient numbers of staff were employed to meet people's needs. Staff said there were enough staff for the number of people currently living at the service.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Training courses and development opportunities continued to be undertaken so that staff had the knowledge and skills. Staff confirmed they received lots of training and regular supervision sessions.
Management
7/10
✓
Per 2020 comprehensive inspection: Staff told us that they felt very supported and listened to by the registered manager. A staff member said, 'We get good support from the management team. We work well as a team.'
Programmes
4/10
!
Per 2020 comprehensive inspection: People had access to a range of activities... enjoying the chair-based exercise session... Festivals such as Easter, Christmas and Halloween were celebrated. There were plans to increase the activities offered especially for those living with dementia.
Points to consider
Just basic activities like chair exercises and holiday events, no activities lead or special projects to make the job more interesting.
Per 2020 comprehensive inspection: People had access to a range of activities... enjoying the chair-based exercise session... Festivals such as Easter, Christmas and Halloween were celebrated. There were plans to increase the activities offered especially for those living with dementia.
Staff numbers are enough to get by but no details on team stability or agency use.
Per 2020 comprehensive inspection: Sufficient numbers of staff were employed to meet people's needs. Staff said there were enough staff for the number of people currently living at the service.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2020
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews