Working at Pax Hill Residential Home EMF Unit
Pax Hill, Farnham, GU10 5NG
Operated by Danaz Healthcare Limited
39 bedsResidential homes
Workplace Score
5.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.6/10
Key Finding
"A positive culture, sufficient staffing, varied activities and strong safety measures, but management overlooked restraint training needs and full evacuation plans."
Safety & Risk
7/10
✓
Per 2021 targeted inspection: 'We were assured that the provider was preventing... infections... using PPE effectively... making sure infection outbreaks can be effectively prevented or managed.'
Staff Culture
6/10
✓
Per 2019 comprehensive inspection: 'The service had a positive culture that was person-centred, open, inclusive and empowering.' Staff said 'The registered manager and director are great'.
Staffing Levels
6/10
✓
Per 2019 comprehensive inspection: 'People were supported by sufficient numbers of staff to meet their needs in a relaxed and unhurried manner.' Relatives said 'There's always enough'.
Training & Dev
5/10
!
Per 2019 comprehensive inspection: Staff were happy with training levels but 'staff needed training around what constituted restraint' and 'had not taken part in a fire drill'.
Management
4/10
!
Per 2019 comprehensive inspection: registered manager had not identified shortfalls in restraint training needs, full PEEPs for residents, or notified CQC of Norovirus outbreak.
Programmes
6/10
✓
Per 2019 comprehensive inspection: 'People had a variety of internal activities (such as music therapy) and external activities... minibus... garden centre... gardening, cooking'.
Points to consider
The manager missed some key checks like staff needing training on safe ways to hold residents and full fire escape plans for each resident.
The registered manager had not identified that staff needed to be trained about restraint. The registered manager had not identified that people needed full Personal Emergency Evacuation Plans (PEEP's). Per 2019
Training covers the basics and induction but had gaps such as no training on what counts as restraint and no fire drills done before the inspection.
Staff needed training around what constituted restraint. Although staff had received annual fire training, staff... had not taken part in a fire drill. Per 2019
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews