Last updated: 9 February 2026
"Staff receive good training and feel supported in an open culture, but activities lack a dedicated coordinator and some nights rely only on agency staff."
2021 IPC inspection: Assured on all points including PPE use, testing, cleaning, visitor controls; per 2019: medicines managed safely, risks documented, incidents recorded with lessons learned.
Per 2019 comprehensive inspection: Staff said management approachable, regular meetings to discuss grumbles and ideas, promoted open and transparent culture.
Per 2019 comprehensive inspection: Sufficient staff but 'staff were concerned that there were some night shifts when there were only agency staff on duty'; recruiting four full time equivalent day staff and two night staff.
Per 2019 comprehensive inspection: Staff had specific training such as epilepsy, supported for NVQ Level 3, monthly supervision and yearly appraisals.
Per 2019 comprehensive inspection: Staff told us the management and team leaders were 'very approachable'; registered manager in post aware of responsibilities.
Per 2019 comprehensive inspection: People supported to access community with outings to pubs/cafes, cinema, swimming, day centres, holidays, day trips; no dedicated coordinator or specialist programmes mentioned.
No dedicated activities coordinator or special programmes, so the job is mostly personal care with basic outings to cafes and day centres.
Per 2019 comprehensive inspection: people attended day centres, cinema, swimming, pubs/cafes, holidays; no coordinator or named programmes mentioned.
Staffing is adequate but some night shifts covered only by agency workers, and they are still recruiting more staff.
Per 2019 comprehensive inspection: 'staff were concerned that there were some night shifts when there were only agency staff on duty'; recruiting four full time equivalent day staff and two night staff.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsApp