Last updated: 10 February 2026
"Open approachable managers and a valuing culture with stable staffing, but activities lack variety and frequency according to families."
Medicines management had significantly improved, with accurate stock control and well-maintained records... Staff demonstrated a strong awareness of safeguarding procedures and felt confident in raising and reporting concerns
Staff felt valued and empowered to contribute to service improvement. They worked in an environment where openness and transparency were encouraged, and where speaking up was safe and supported
Staffing levels were consistently maintained, and rotas demonstrated a stable and reliable team providing care. Staff received regular supervision and actively participated in monthly team meetings
A staff member told us, 'I have received an abundance of training since starting my role here at Vestacare and continuous training sessions throughout the year, around safeguarding, medication, health safety, manual handling, etc.'
Staff reported that both the registered manager and deputy manager were open, honest, and approachable... A staff member told us, '[Registered manager] has an open-door policy, and I never feel unsupported by her. She’s a great manager'
People were supported to participate in activities, and staff encouraged engagement based on personal interests. However, feedback from some family members indicated mixed views on whether the range and frequency of activities were sufficient
Activities are basic like music therapy, outings, and tabletop games, but families say there is not enough variety or frequency to keep people fully engaged
feedback from some family members indicated mixed views on whether the range and frequency of activities were sufficient to keep people meaningfully occupied
AI Generated
Last inspected: September 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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