Working at Patrick House
2 Patrick Road, Nottingham, NG2 7JY
Operated by Broadoak Group of Care Homes
6 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 7.0/10
Key Finding
"Supportive management and positive staff culture with good teamwork, but basic activities without specialist programmes and late appraisals hold it back."
Safety & Risk
8/10
✓
Systems were in place to safeguard people from abuse. Staff had been trained in their responsibilities for safeguarding adults... Medicines were obtained, stored, administered and disposed of safely by staff.
Staff Culture
8/10
✓
Staff morale was positive, and staff told us they enjoyed their jobs and were proud to work at the service. Staff worked effectively as a team. Staff displayed a commitment to their role. They told us they loved their jobs.
Staffing Levels
6/10
✓
The service was adequately staffed. Enough numbers of staff were provided to meet people's identified needs, including agreed hours to be spent individually with a staff member.
Training & Dev
7/10
✓
Staff were provided with regular training, annual appraisals and supervisions... Staff told us they were happy with the training they were provided with... 'I really enjoyed the mental health awareness training and learned a lot.'
Management
8/10
✓
Staff told us the registered manager was approachable, supportive and proactive at dealing with any issues that arose. Comments included, 'He [registered manager] is brilliant. He is really supportive,' And 'He [registered manager] is the best manager I have had.'
Programmes
4/10
!
People enjoyed social activities according to their preferences. For example, some people attended local social clubs, voluntary groups, and visiting the city centre. A variety of leisure opportunities were available at the service.
Points to consider
Only basic activities like outings and social clubs, no dedicated coordinator or specialist programmes to make the job more varied and fulfilling.
People enjoyed social activities according to their preferences. For example, some people attended local social clubs, voluntary groups, and visiting the city centre. A variety of leisure opportunities were available at the service.
Staffing is adequate but nothing special, no mention of low agency use or strong staff retention.
The service was adequately staffed. Enough numbers of staff were provided to meet people's identified needs... During this inspection, we saw staff were always available for people using the service.
Annual appraisals were late that year, only regular training with some specialist sessions but no funded qualifications or career development paths.
We noted annual appraisals had not taken place in 2019. The registered manager gave assurances that these would booked to take place during December 2019.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews