Working at Passmonds House
Edenfield Road, Rochdale, OL11 5AG
Operated by Denehurst Care Limited
35 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.7/10
Key Finding
"Staff praise the friendly approachable manager and feel supported in a family atmosphere, although possible busy shifts and basic training hold it back."
Safety & Risk
7/10
✓
2022 IPC inspection: assured provider using PPE effectively, preventing infections, managing outbreaks, up to date policy; per 2018 good medicines management and risk assessments.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: 'The service promoted a family atmosphere and staff worked well together... All the people and staff we spoke with told us they felt supported and could approach the manager when they wished.'
Staffing Levels
6/10
✓
Per 2018 comprehensive inspection: 'the people who used the service and their relatives told us that they felt there were enough staff to meet their needs.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: purchased e-learning training package with over twenty mandatory courses including dementia awareness completed by all staff, plus regular one to one supervisions every three months.
Management
8/10
✓
Staff spoke positively about the service and management and had no concerns. Comments included, 'Yes, the manager has been really good. She is very friendly and approachable,' and 'Yes, the manager is good, she is strict with PPE and stuff, she helps out a lot though.'
Programmes
6/10
✓
Per 2018 comprehensive inspection: activity coordinator provided varied programme including rock 'n' roll sessions, colouring and drawing class, singalongs, school choir visits, theatre pantomime.
Points to consider
Staffing levels are enough to meet needs but no info on low agency use or staff staying long-term so busy shifts possible.
Per 2018 comprehensive inspection: 'the people who used the service and their relatives told us that they felt there were enough staff to meet their needs.'
Training covers basics like mandatory courses and supervisions but no specialist certifications or funded qualifications for career growth.
Per 2018 comprehensive inspection: 'e-learning training package to provide training relevant to their role, including over twenty mandatory courses such as... dementia awareness... completed by all staff.'
Activities offer regular variety with a coordinator like music and school visits but nothing specialist or innovative to enrich the role.
Per 2018 comprehensive inspection: 'We observed a lively rock 'n' roll session... colouring and drawing class, singalong session... children from a local school choir... theatre group visited to perform a pantomime.'
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2019
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews