Last updated: 10 February 2026
"Strong leadership, outstanding culture of mutual respect and pride, stable staffing, and excellent safety support."
Stocks of the right standard of personal protective equipment (PPE) were well maintained and staff used and disposed of it correctly... People and staff had access to regular testing... Staff told us they felt safe and well supported at work.
Per 2018/2019 comprehensive inspection: We found a culture of mutual respect, openness, transparency and commitment within the staff team that was outstanding. All of the staff were extremely proud of the service they provided.
Per 2018/2019 comprehensive inspection: Staff rotas demonstrated that sufficient staff were on duty to meet people's needs. The service rarely accessed 'agency staff' as staff covered for each other whenever possible.
Per 2018/2019 comprehensive inspection: Staff were enthusiastic about the training they received for their role. Refresher training took place on regular basis... A number of nursing staff had specialist training in specific areas.
Per 2018/2019 comprehensive inspection: The registered manager provided strong clear leadership to the staff team which promoted and encouraged staff to develop and deliver a high quality service. Staff praised the registered manager for their commitment and drive in supporting the staff team.
Per 2018/2019 comprehensive inspection: Activities were available each afternoon... chair based Zumba... children from local day nursery visited the service. A number of staff had received training in alternative therapies... massage, relaxation and reiki.
AI Generated
Last inspected: March 2019
Management Quality
Well-led: Outstanding
Direct feedback from current and former employees

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