Last updated: 10 February 2026
"Visible management and strong safety with good training, but basic activities without a coordinator and bank staff reliance hold it back."
People lived safely and free from unwanted restrictions because the service assessed, monitored and managed risks to their safety... Risk assessments included information about triggers and signs, and guidance for staff to minimise and manage the risks. Records from these showed a month on month reduction in these incidents.
The provider promoted a positive, inclusive culture. Staff were confident these would be followed correctly if needed.
The service had enough staff... The provider had a bank of staff they could call on to cover leave or sickness. The numbers and skills of staff matched the needs of people using the service.
People were supported by staff who had received relevant training. This included training in supporting people with a learning disability and autistic people. Staff received training in positive behaviour support... Staff received support in the form of supervision, appraisal and recognition of good practice.
Management were visible in the service, approachable and took a genuine interest in people, and what families, staff and other professionals had to say. Senior management visited the home regularly and were accessible to staff.
Staff supported people to take part in social and leisure activities. Staff sought ways to support people safely with new leisure pursuits.
No activities coordinator or specialist programmes, so the role is mostly routine care with basic leisure and outings.
Staff supported people to take part in social and leisure activities. Staff sought ways to support people safely with new leisure pursuits.
Staffing is adequate but relies on bank staff to cover sickness or holidays.
The provider had a bank of staff they could call on to cover leave or sickness.
AI Generated
Last inspected: March 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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