Last updated: 9 February 2026
"Supportive management, happy staff with good teamwork and strong safety, although basic activities make the role mostly routine personal care."
Per 2021: 'We were assured that the provider was... using PPE effectively... accessing testing... preventing... infections'; Per 2019: 'Medicines systems were safe... Staff had regular refresher training in safeguarding'
Per 2019 comprehensive inspection: 'Staff... happy in their roles... Comments included; "I like working here and there is good team work"; "Everything is so much better"'
Per 2021: 'no agency staff were used. Extra care staff had been employed'; Per 2019: 'Staffing levels were sufficient... staff comments included; "There are enough staff to meet people's care needs"'
Per 2019 comprehensive inspection: 'New staff were required to complete an induction... training matrix evidenced all training and refreshers were up to date. Staff... positive about the opportunities'
Per 2019 comprehensive inspection: 'Staff we spoke with told us they were well supported by the management... "The manager is very supportive, I can go to her with anything"; relatives reported "strong leadership"'
Per 2019 comprehensive inspection: 'A range of activities was on offer, including exercises, quizzes, movies, music, baking and arts and crafts... outings... visits from... local schools and clubs'
Basic activities like quizzes, arts and crafts, and occasional outings mean the role is mostly routine personal care.
Per 2019 comprehensive inspection: 'A range of activities was on offer, including exercises, quizzes, movies, music, baking and arts and crafts.'
Staffing is enough to meet needs but staff say it is just fine, with no comments on light workloads.
Per 2019 comprehensive inspection: Staff comments included; 'More often than not, staffing levels are fine'; 'There are enough staff to meet people's care needs'
Only standard training like induction and refreshers, with no specialist courses or funded qualifications.
Per 2019 comprehensive inspection: 'New staff were required to complete an induction... The training matrix evidenced all training and refreshers were up to date.'
AI Generated
Last inspected: September 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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