Working at Parkview
1 Armour Road, Reading, RG31 6EX
Operated by Community Homes of Intensive Care and Education Limited
9 bedsResidential homes
Workplace Score
7.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 7.0/10
Key Finding
"Visible leadership, stable long-serving staff and strong safety, but activities lack a dedicated coordinator and career development paths are limited."
Safety & Risk
8/10
✓
Risks associated with people's mood, anxiety and behaviour were assessed and reduced... systems and processes to safeguard people from the risk of abuse... The provider reflected on incidents to make improvements when things went wrong.
Staff Culture
7/10
✓
The provider fostered a positive culture in the service by recognising staff's longevity and achievements in their role.
Staffing Levels
7/10
✓
There were enough staff in place to meet people's needs. Many staff had worked at the service for several years and had a good understanding of people's needs.
Training & Dev
7/10
✓
All staff received training in line with The Care Certificate. Staff also received additional training in the management of challenging behaviour. Staff received ongoing supervision and support in their role.
Management
7/10
✓
The registered manager was a visible presence within the home and had a good working relationship with people and staff.
Programmes
6/10
✓
People were supported to follow their interests, build their skills and explore their independence. Staff worked with the people to identify, plan and pursue activities in line with their interests.
Points to consider
No dedicated activities coordinator or specialist programmes like pet therapy, so the role mixes personal care with supporting interests like football matches and holidays.
People were supported to follow their interests... one person had purchased a season ticket for a local football team... People were supported to take holidays
Training includes Care Certificate and behaviour management plus supervision, but no funded qualifications or clear career development paths.
All staff received training in line with The Care Certificate... additional training in the management of challenging behaviour... Staff received ongoing supervision and support... opportunity to review their training and development needs
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews