Last updated: 10 February 2026
"Strong safety and a warm friendly culture with good training and management, but unclear staff retention and routine activities."
“People were kept safe. Staff demonstrated they knew how to raise safeguarding concerns... Risk management strategies... included positive risk taking... safe infection prevention and control procedures.”
“There was a warm and friendly culture within the service... People and staff told us the management approach created an open and empowering culture... job satisfaction.”
Per 2023 comprehensive inspection: “Staffing levels were good and appropriate to ensure people's needs were met in a safe, timely and consistent way.”
Per 2023 comprehensive inspection: “Staff said they received good training that enabled them to provide effective care and support... additional specialist training... for dementia care.”
The [registered] manager is very good, she is always here and takes an active role in helping us to tell her our thoughts.”
Per 2023 comprehensive inspection: “An activities coordinator worked well... wide range of appropriate activities... creative in developing... individualised activities... gardening... Divali.”
Staff numbers are good enough for safe care, but no details on staff staying long-term or using few agency workers.
Per 2023: “We saw there were good numbers of suitably recruited staff on duty to support people safely according to their needs. People, relatives and staff confirmed this.”
Varied activities with a coordinator like gardening and events, but no specialist or innovative programmes to make the job more fulfilling.
Per 2023: “The activities coordinator was creative in developing a wide range of individualised activities that people had expressed an interest in... gardening... Divali.”
AI Generated
Last inspected: July 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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