Working at Parkview House Residential Care Home
12 Houndsfield Road, London, N9 7RQ
Operated by Sanctuary Care Limited
45 bedsResidential homes
Workplace Score
6.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.5/10
Key Finding
"A strong open culture with good staff retention and supportive managers, although regular agency staff were needed to cover rota gaps from COVID pressures."
Safety & Risk
7/10
✓
2022: We were assured that the provider was using PPE effectively and safely, infection outbreaks effectively prevented or managed; per 2018: staff understood safeguarding, risk assessments detailed, medicines safely managed.
Staff Culture
8/10
✓
Per 2018 comprehensive inspection: Staff told us 'They are brilliant... We have an open culture... I love it here... I've been here 10 years now'; minimal staff turnover.
Staffing Levels
5/10
!
2022: Staff retention was good, but the pressures of a recent outbreak of COVID-19 meant regular agency staff and management team members were required to back fill gaps in rotas.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: New staff received induction including Care Certificate, mandatory training on dementia, moving and handling, end of life; bi-monthly supervisions in place.
Management
7/10
✓
Per 2018 comprehensive inspection: The registered manager and deputy manager were well regarded by the people at the service, their relatives and health and social care professionals; staff told us they were well supported.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Two activities workers organised arts and crafts, bingo, games, community choir, musicians, music events, outings, fundraising events, garden use.
Points to consider
Staffing is adequate but they use agency workers regularly to cover gaps from COVID outbreaks and past shortages.
the pressures of a recent outbreak of COVID-19 meant regular agency staff and management team members were required to back fill gaps in rotas.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: July 2018
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews