Working at Parkview Gardens
Risedale Road, Barrow-in-furness, LA13 9BQ
Operated by Westmorland and Furness Council
60 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Staff feel well supported by management and proud of the service, but basic activities and standard training hold it back."
Safety & Risk
7/10
✓
People were protected from abuse, and risks to their safety were identified and managed. Staff supported people to take their medicines safely. The registered manager learnt lessons from incidents to ensure the quality and safety of the service. We discussed with the registered manager how some areas of medicines recording and storage could be further improved.
Staff Culture
8/10
✓
Staff were proud of the service they provided and said they would recommend the home. One staff member told us, 'I feel extremely proud to be a part of the Parkview Garden team.' Another staff member said, 'I have found [the home] to be a good place to work where standards are high.'
Staffing Levels
6/10
✓
There were enough staff to support people. Staff confirmed staffing levels were planned to meet people's needs. One staff member told us, 'There are enough staff to look after people.' Staff were patient and unhurried when supporting people.
Training & Dev
6/10
✓
Staff had completed a range of training to give them the skills and confidence to care for people. One staff member told us, 'Training, from fire safety to medications, is provided to a good standard. I feel it has given me the skills and insight to care better for the clients [people].'
Management
8/10
✓
The registered manager had developed a person-centred culture. Staff told us they felt very well supported by the management team in the home. One staff member said, '[The registered manager's] door is always open, and they will find time to speak to me.'
Programmes
5/10
!
People were provided with a range of activities which they enjoyed. These included craft sessions, baking and a weekly coffee morning which people could enjoy with their visitors. Following the lifting of restrictions during the COVID-19 pandemic, the registered manager and staff had worked to reintroduce a range of community groups visiting the home.
Points to consider
Staffing is enough for unhurried care, but no details on low agency use or long-serving staff.
There were enough staff to support people. Staff were patient and unhurried when supporting people and had time to spend with people.
Only standard training like fire safety and medications, no specialist courses or funded qualifications.
Staff told us they had completed training to give them the skills, knowledge and confidence to provide people's support. One staff member told us, 'Training, from fire safety to medications, is provided to a good standard.'
Basic activities like crafts, baking and coffee mornings, no dedicated activities coordinator or specialist programmes.
People were provided with a range of activities which they enjoyed. These included craft sessions, baking and a weekly coffee morning which people could enjoy with their visitors.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews