Last updated: 9 February 2026
"Staff feel supported by approachable managers and a strong team culture with engaging activities, although bank staff cover shifts and training lacks funded qualifications."
2021 IPC inspection: Assured preventing infections, safe admissions/visitors/PPE/testing/outbreaks; per 2019: Safeguarding training/reports, risks assessed/managed, medicines safe, incidents analysed.
Per 2019 comprehensive inspection: 'All staff were complimentary about the home managers... happy working at Parkview because they all worked well as a team.'
Per 2019 comprehensive inspection: 'There were sufficient staff to support people's needs'; rota matched planned numbers, vacant shifts covered by permanent or internal/provider bank staff.
Per 2019 comprehensive inspection: Comprehensive induction with Care Certificate, various dementia and behaviours training, supervision and appraisals completed; staff satisfied with training.
Per 2019 comprehensive inspection: Staff told us their line managers were 'open', 'approachable' and 'fair'; all staff were complimentary about the home managers and felt supported.
Per 2019 comprehensive inspection: Two activities coordinators; pet therapy (cats, guinea pigs, dogs), intergenerational nursery visits, community outings, reminiscence with dementia specialists, reborn dolls, music.
Staffing levels are fine with enough carers, but bank staff cover vacant shifts.
Any vacant shifts were being covered by permanent staff, the home's internal bank staff or the provider's bank staff. (per 2019)
Training includes induction, dementia courses and supervision, but no funded qualifications or career paths.
All new staff completed a comprehensive induction programme which included the Care Certificate... Staff had completed various dementia care and awareness training... 'We get mandatory training and a lot of other training'. (per 2019)
AI Generated
Last inspected: October 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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