Working at Parkside
65 Main Road, Romford, RM2 5EH
Operated by Romford Baptist Church Housing Association Limited
32 bedsResidential homes
Workplace Score
4.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 4.3/10
Key Finding
"A positive culture, enough staff and enjoyable activities, but unsafe medicines handling, overdue training and weak oversight hold it back."
Safety & Risk
2/10
✕
Medicines were not managed or administered safely placing people at risk of harm. Per 2019 comprehensive inspection.
Staff Culture
6/10
✓
Staff told us there was a positive culture and could approach the management team with any concerns. Per 2019 comprehensive inspection.
Staffing Levels
6/10
✓
The provider ensured they had enough staff at all times to meet people's needs. Per 2022 inspection.
Training & Dev
2/10
✕
Annual training on medicines was due for most staff in January 2019 but we saw that this had not been completed. Per 2019 comprehensive inspection.
Management
3/10
✕
Quality assurance systems were not always effective and had not identified the shortfalls we found with medicines management. Per 2019 comprehensive inspection.
Programmes
6/10
✓
There was an activity programme in place run by a co-ordinator. People enjoyed activities including church events, pub lunches, seaside trips and farm animal visits. Per 2019 comprehensive inspection.
Points to consider
Medication handling was unsafe with errors like stock counts off by dozens of tablets and incomplete records.
One person's pain relief medicine was short of 43 tablets. Another person's pain relief medicine had 37 tablets more than what was counted and recorded by staff. Per 2019 comprehensive inspection.
Mandatory medicines training was overdue for most staff and some other key training was missing.
Annual training on medicines was due for most staff in January 2019 but we saw that this had not been completed. Per 2019 comprehensive inspection.
Managers' audits and checks missed major medicines problems so oversight was weak.
Quality assurance systems within the home were not always effective and had not identified the shortfalls we found with medicines management. Per 2019 comprehensive inspection.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: June 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews