Last updated: 9 February 2026
"Safe medicines management by trained nurses and a positive atmosphere, although staffing is generally okay, activities lack structure and some staff don't always feel valued."
People received their medicines safely and as prescribed. Staff had received training on how to manage and administer medicines and there were two trained nurses on every shift.
There was a positive atmosphere at the home. We saw people and staff interacting with each other throughout the day and enjoying each other's company.
A member of staff we spoke with told us, 'Staffing levels are generally okay'.
We saw the provider had training plans in place which were reviewed and updated on a regular basis.
The registered manager told us that along with structured supervision sessions, they operated an open-door policy for informal discussion and guidance when needed.
A member of staff told us how they supported people with activities in the community, work opportunities, learning and development activities and musical events.
Staffing is adequate but nothing special, staff say levels are generally okay with no word on low agency use or stable teams.
A member of staff we spoke with told us, 'Staffing levels are generally okay'.
No dedicated activities coordinator or structured programme, just basic outings and community events added to routine care.
A member of staff told us how they supported people with activities in the community, work opportunities, learning and development activities and musical events.
Some staff do not always feel valued or confident raising issues with the manager, even though an open door policy is in place.
Some staff said they didn't always feel valued and weren't confident about raising issues or concerns with the manager or some senior staff at staff meetings or during supervision.
AI Generated
Last inspected: July 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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