Working at Parkside Care Home

Staff remained knowledgeable in safeguarding... Medicine audits took place frequently, and illustrated that medicines were managed safely.

Staff reported feeling confident that they were provided with sufficient knowledge to effectively carry out their duties.

The service continued to ensure sufficiently suitably checked staff were employed... records indicated infrequent agency use.

Staff training was kept up to date, and a plan was being actioned to ensure appropriate supervisions and appraisals took place that allowed reflective practice.

A new manager had been appointed who was in their induction process. An open door policy was practiced, whereby staff were able to approach the management team and discuss any issues.

People remained engaged with activities, both within and outside the home. The service was in the process of creating links with a local pre-school for children to visit.