Last updated: 10 February 2026
"Staff feel supported in a caring team with strong infection prevention, but staffing lacks stability and training misses specialist development."
2020 targeted inspection: Provider and registered manager put robust plans in place for COVID-19 admissions, assured good infection prevention across all areas including PPE and outbreaks.
Per 2018 comprehensive inspection: Staff said 'This is a good team of staff, very caring and work well together', felt supported and able to raise concerns.
Per 2018 comprehensive inspection: There were sufficient numbers of staff on duty in order to meet the needs of people who used the service, call bells responded to timely.
Per 2018 comprehensive inspection: Staff completed induction, Care Certificate, majority mandatory training up to date with supervisions and appraisals.
Per 2018 comprehensive inspection: acting manager supported with open door policy, approachable and visible to staff and residents.
Per 2018 comprehensive inspection: Two activities co-ordinators provided varied programme seven days a week including arts and crafts, exercises, singing, quizzes.
Enough staff to cover shifts and respond quickly but no word on stable teams or low agency use.
There were sufficient numbers of staff on duty in order to meet the needs of people who used the service. Per 2018 comprehensive inspection
Standard training like mandatory courses and supervisions but no specialist qualifications or career development.
Staff were supported to provide care to people who used the service through a range of mandatory and specialised training, supervision and appraisal. Per 2018 comprehensive inspection
Varied activities run by coordinators like crafts and quizzes but nothing innovative or specially trained.
Planned activities were displayed and included arts and crafts, armchair exercises, sing a long, knit and natter and quizzes. Per 2018 comprehensive inspection
AI Generated
Last inspected: April 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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