Working at Parklands Care Home
13 Clarence Road East, Weston-super-mare, BS23 4BP
Operated by Friend4Friend Limited
10 bedsNursing homes
Workplace Score
6.6/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.6/10
Key Finding
"Staff feel well supported by management with strong safety practices, but supervisions are not always timely and staffing sometimes uses staff from other homes."
Safety & Risk
8/10
✓
Staff received safeguarding adults training... knew the procedure to follow if they needed to report concerns. Medicines were administered safely by qualified nurses... There have been no medicine errors. A medicine audit was completed... each month.
Staff Culture
7/10
✓
Staff said they were valued and supported by the registered manager. The staff team were well-trained, and this enabled them to do their job well.
Staffing Levels
6/10
✓
There were enough skilled and experienced staff to meet the care and support requirements of each person. Staffing levels were reviewed each month to ensure they remained sufficient.
Training & Dev
6/10
✓
New staff had an induction training programme to complete. All staff were expected to complete the Care Certificate. There was a mandatory training programme... The registered manager had identified that not all staff had received their supervision session in line with the provider's policy.
Management
7/10
✓
Staff told us they were well supported by the management team. Staff said they were valued and supported by the registered manager.
Programmes
6/10
✓
The staff supported people to explore new opportunities and take part in community activities they were interested in. People were supported in activities of their choice. This included shopping... one person was being supported to join the gym.
Points to consider
Staffing is adequate but they sometimes bring in staff from other local homes to cover.
There was a robust staffing structure in place and staff could be used from the other two local care services when required.
Not all staff have had their one-on-one supervision meetings on time as required.
The registered manager had identified that not all staff had received their supervision session in line with the provider's policy and was already addressing this.
No dedicated activities coordinator or specialist programmes mentioned, so shifts include routine care plus community outings and basic life skills.
The staff supported people to re-learn or develop life skills. The staff supported people to explore new opportunities and take part in community activities they were interested in.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews