Last updated: 10 February 2026
"Reliable staffing without agency use and strong infection control, along with good teamwork, although basic training and activities hold it back."
2022 targeted inspection: The provider had effectively managed and implemented IPC measures and had not had anyone test positive for COVID-19 throughout the pandemic. Assured on PPE, testing, and infection prevention.
Per 2020 comprehensive inspection: One person said, 'The staff are wonderful there are always the same faces.' Staff member said, 'I like working here... good teamwork.'
Per 2020 comprehensive inspection: Staff told us there was enough staff in place to meet people's needs and said the service never used agency staff. They said if they were short staffed the management covered the shifts.
Per 2020 comprehensive inspection: Staff told us they received enough training to fulfil their role. Topics covered included, inductions and care standards, fire, health and safety and falls prevention.
Per 2020 comprehensive inspection: Staff member told us, 'I like working here... the registered manager is always on hand if I need anything, the staff all good, it is good teamwork.' Positive feedback about the registered manager.
Per 2020 comprehensive inspection: We observed activities taking place during the inspection and we saw photographs of previous activities taking place within the service as well as in the community. A programme of planned activities was on display.
Just basic training on things like fire safety and inductions, no specialist courses or paid qualifications to help you develop.
Per 2020 comprehensive inspection: Topics covered included, inductions and care standards, fire, health and safety and falls prevention.
Basic activities programme with some outings shown in photos, no dedicated coordinator or special creative programmes to vary the workday.
Per 2020 comprehensive inspection: A programme of planned activities was on display. We observed activities taking place during the inspection and we saw photographs of previous activities taking place within the service as well as in the community.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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