Working at Parklands Care Home

Staff said they worked well as a team and enjoyed working at the service. One staff member said, 'It’s great working here, a lot of the care staff have been here a long time and we all get on'.

People told us there were enough staff to provide unhurried, safe care. One family member said, 'I do think they have enough staff, and I never get a sense of them being overstretched'.

Staff received training to develop their skills, with ongoing support through regular supervision and observations to foster learning and growth.

Staff told us they were supported in their roles and could approach the registered manager at any time; however, it was not always clear how learning was reviewed and shared with the staff team.

People could take advantage of a varied activities schedule with a dedicated activities coordinator planning outside entertainment and community growth.