Working at Parklands Care Home
New Road, Crook, DL15 8LN
Operated by Trims Gym Limited
42 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.0/10
Key Finding
"Supportive management and positive team culture, but overdue training and occasional agency use for sickness hold it back."
Safety & Risk
7/10
✓
2022 IPC inspection: Assured on preventing infections, PPE use, testing, cleaning; infection prevention lead; minor note IPC policy not fully updated for COVID.
Staff Culture
7/10
✓
Per 2018 comprehensive inspection: Staff told us 'There are no barriers with anybody, I think we're a good team' and could approach management with any concerns.
Staffing Levels
5/10
!
Per 2018 comprehensive inspection: We observed that there were sufficient numbers of staff on duty... agency use was kept to a minimum for staff sickness.
Training & Dev
4/10
!
Per 2018 comprehensive inspection: We saw that some training, such as in privacy and dignity, was due to be updated, though monitored and planned.
Management
7/10
✓
Per 2018 comprehensive inspection: Staff told us they found the registered manager very supportive; 2022: Staff gave positive feedback about the support they were offered during the pandemic.
Programmes
6/10
✓
Per 2018 comprehensive inspection: Activities coordinator runs varied programme including dominoes, one-to-ones, park walks, baking, sing-alongs, entertainers, community outings.
Points to consider
Staffing is adequate but uses agency workers sometimes when staff are sick.
Per 2018: Staff told us they had no concerns about staffing levels apart from at times when there was staff sickness. They told us at these times the registered manager worked with them to find appropriate cover, agency use was kept to a minimum.
Some training courses are overdue, like privacy and dignity.
Per 2018: We saw that some training, such as in privacy and dignity, was due to be updated. The registered manager monitored this and had planned the training updates required.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews