Working at Parkhill Nursing Home

Breaches of regulation in safe premises and equipment... unsafe environments including trip hazards, unsecured areas, malodorous unclean areas, poor infection control... increased risk that people could be harmed.”

Significant concerns in relation to the poor staffing levels... not enough care staff on duty to respond to people’s needs... heavy agency use on night shifts.

No condition-specific training, such as skin integrity, diabetes or more in-depth dementia training... concerns about the efficacy of staff training due to large amount of online training completed in one day.

No registered manager in post; current home manager absent for 3 months, deputy in post only 5 months with lack of visible management support.

There had been no activity provision at the home for several weeks due to the absence of the activity co-ordinator... no daily activity programme... it is boring here; nothing to do.”