Working at Parkgate Road
175a Parkgate Road, Coventry, CV6 4GF
Operated by Voyage 1 Limited
5 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"A stable team where staff feel valued and supported, but safety risks from unsecured wardrobes and outdated plans need attention."
Safety & Risk
4/10
!
Individual and environmental risk management required improvement. One person's risk assessment had not been updated... wardrobes in some people's bedrooms had not been secured to the wall.
Staff Culture
6/10
✓
Staff felt valued and supported... Comments included, '[Registered manager] is amazing... great leader,' and 'We talk openly in team meetings and supervision. Our thoughts and ideas are listened to.'
Staffing Levels
7/10
✓
Staff agreed there were enough staff to meet people's needs. One staff member commented, 'We are a long standing and stable team. That is really good. They [people] get consistency which is really important.'
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: All staff had received an induction which included shadowing more experienced colleagues and working towards the Care Certificate.
Management
5/10
!
Staff felt valued and supported by the registered manager who promoted an open culture within the home. Provider and management level oversight of the service needed to be strengthened.
Programmes
5/10
!
Per 2018 comprehensive inspection: People chose to take part in a variety of social activities which they enjoyed... aromatherapy, arts and crafts and a visit to a cinema.
Points to consider
Risk plans not updated after health changes and furniture like wardrobes not secured to walls, risking serious injuries.
One person's risk assessment had not been updated to reflect changes in their care and support needs following their discharge from hospital... wardrobes... had not been secured to the wall. This put people at risk as the wardrobes could topple over and cause serious injuries.
Higher up oversight weak, missing dirty areas flagged in an audit months earlier.
an internal quality and compliance audit, dated 25 April 2023, identified some areas of the home were dirty and needed to be cleaned. We found the same shortfalls.
Basic activities like arts, crafts, aromatherapy and outings with no coordinator or specialist programmes to vary the day.
Per 2018 comprehensive inspection: aromatherapy, arts and crafts and a visit to a cinema.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2023
Requires improvement
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews