Last updated: 10 February 2026
"Approachability from the manager, good staff retention, and supportive culture stand out, but training and activities lack specialist development."
Staff understood how to safeguard... acted on concerns... incidents responded to appropriately... learning shared; medicines issues found and promptly rectified.
There were appreciative and supportive relationships amongst staff and staff were recognised for their contribution... staff told us they were well supported.
There were enough staff to meet people's needs safely... low use of agency staff... good retention rate for permanently employed staff.
Records showed staff completed training in the provider's mandatory subjects... in line with nationally recognised training standards... including the Care Certificate.
Staff comments included, 'We are lucky to have him [registered manager]' and '[registered manager]... his door is always open'; approachable, responsive and inclusive.
The 2 activities girls have set up some great entertainment... play bowls and balls and new age curling... trips out... making Christmas cards and decorations.
Staff get standard mandatory training like the Care Certificate but no specialist courses or funded qualifications for career growth.
Records showed staff completed training in the provider's mandatory subjects. This was in line with nationally recognised training standards for care staff including the Care Certificate.
Activities include games, outings and entertainers with a coordinator but no specialist programmes or creative innovations to vary the role.
The 2 activities girls have set up some great entertainment for us, singers and groups they play bowls and balls and new age curling... trips out... making Christmas cards.
AI Generated
Last inspected: January 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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