Last updated: 10 February 2026
"Staff praise the supportive manager highly with good retention and a positive culture, but medicines management needed prompt fixes."
The management of people's medicines required some improvements and issues found on inspection were promptly rectified.
There were appreciative and supportive relationships amongst staff and staff were recognised for their contribution to the service.
There was a low use of agency staff in the home and a good retention rate for permanently employed staff.
Records showed staff completed training in the provider's mandatory subjects in line with nationally recognised training standards including the Care Certificate.
Staff comments included, 'We are lucky to have him [registered manager]' and '[registered manager] keeps things confidential. So far so good, not a bad word to say, he always follows up'.
The 2 activities girls have set up some great entertainment for us, singers and groups they play bowls and balls and new age curling.
Some issues with storing and recording medicines that needed fixing right away during the inspection.
The registered manager acted promptly when we found some improvements were required in the management of people's medicines. This included updating some records... and securing free standing oxygen cylinders.
Only standard mandatory training like the Care Certificate with some supervisions, no funded specialist courses or career paths.
Records showed staff completed training in the provider's mandatory subjects... including the Care Certificate. Supervision and appraisal were used to support staff to identify their training needs.
Activities are regular and varied with a coordinator but no specialist programmes or innovative therapies.
People told us about trips out... variety of activities provided on-site... making Christmas cards and decorations... visiting entertainer.
AI Generated
Management Quality
Well-led: Good
Direct feedback from current and former employees

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