Last updated: 9 February 2026
"Stable staff team and strong safety practices, but routine activities lack specialist programmes or a dedicated coordinator."
Risks that people faced had been assessed and those identified were safely managed. Medicines were managed safely. Staff showed a good understanding of their roles and responsibilities of keeping people safe from harm.
The leadership of the service promoted a positive culture that was person-centred and inclusive.
People received care from a consistent staff team, who had worked at the service for a number of years. Enough staff were employed each day to meet people's needs.
Staff received a range of training appropriate to their role and people's needs, and were supported by the registered manager and senior support workers through regular supervision.
The registered manager and the staff team showed a desire to improve on the service provided and in turn the quality of life experiences for the people at Parkbourn.
People attended day services. Additional activities were planned around people's needs and preferences. These included, pub lunches, shopping, swimming, visits to local places of interest.
The role is mostly routine personal care and community outings like shopping and swimming, with no specialist programmes or activities coordinator to add variety.
People attended day services. Additional activities were planned around people's needs and preferences. These included, pub lunches, shopping, swimming, visits to local places of interest.
AI Generated
Last inspected: November 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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