Last updated: 10 February 2026
"Safe practices with effective PPE and hygiene plus a positive staff culture, but basic activities without a coordinator and lack of specialist training hold it back."
Per 2021 targeted inspection: We were assured that the provider was using PPE effectively and safely, accessing testing for people using the service and staff, and promoting safety through the layout and hygiene practices of the premises.
Per 2019 comprehensive inspection: One staff member told us, 'There are regular staff meetings where we can raise our concerns and ideas. I do feel my opinion matters.'
Per 2019 comprehensive inspection: There were enough staff to ensure that people were safe. Staff confirmed that they had time to carry out their roles.
Per 2019 comprehensive inspection: Staff had received training when they first started working at the service and this was updated as necessary. However, they would benefit from specific training about people's health conditions.
Per 2019 comprehensive inspection: Staff told us they felt supported and received regular supervisions and an annual appraisal where they could discuss any training requests or issues they may have.
Per 2019 comprehensive inspection: People had access to a range of group activities such as games, entertainers, craft sessions and trips out.
No activities coordinator or specialist programmes, just basic games, crafts, entertainers and outings so the role feels routine.
Per 2019 comprehensive inspection: People had access to a range of group activities such as games, entertainers, craft sessions and trips out.
Staffing is adequate but nothing special, no evidence of stable long-serving team or minimal agency use.
Per 2019 comprehensive inspection: There were enough staff to ensure that people were safe.
Only standard training and new staff shadowing, no specialist courses for health conditions.
Per 2019 comprehensive inspection: However, they would benefit from specific training about people's health conditions.
AI Generated
Last inspected: May 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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