Last updated: 10 February 2026
"Strong leadership and supportive culture where staff feel valued, but no structured activities programmes and only standard training hold it back."
People were protected from the risk of abuse. Staff had received safeguarding training and knew how to raise any concerns. Processes were in place to manage people's medicines safely.
Staff told us they felt supported, listened to, and valued. Comments included, '[Registered manager] is very hands on and will always offer to help. I feel very supported' and 'This is a nice place to work and I would 100% recommend it'.
There were enough staff available to meet people's needs. People were supported by a consistent staff team who understood how they liked to be supported.
Per 2018 comprehensive inspection: Staff had received training to meet people's individual needs. Training courses included, moving and handling, health and safety, mental capacity training, safeguarding awareness, palliative care, medication safety, food hygiene and the Care Certificate.
People and relatives spoke positively about the culture and leadership of the service and the care people received from staff. Staff felt supported and valued in their roles.
Per 2018 comprehensive inspection: They were offered a range of activities both at the service and in the local community.
No activities coordinator or structured programmes, so the role is mostly routine personal care.
Per 2018 comprehensive inspection: They were offered a range of activities both at the service and in the local community.
Only standard mandatory training, no specialist courses or funded qualifications.
Per 2018 comprehensive inspection: Training courses included, moving and handling, health and safety, mental capacity training, safeguarding awareness, palliative care, medication safety, food hygiene and the Care Certificate.
AI Generated
Last inspected: December 2023
Management Quality
Well-led: Good
Direct feedback from current and former employees

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