Working at Park View Residential Home

No permanent manager in place, so oversight of care quality is weak and regulatory issues keep happening.

The service did not have a manager registered with the Care Quality Commission.

Mental capacity paperwork done wrong, so decisions get made for residents when they could choose themselves.

Mental Capacity Assessments were not always completely accurately, especially where people had fluctuating capacity. A corresponding best interests' decision had been recorded, meaning that person was prevented from making their own decision.

Few activities or engagement, so the job is mostly routine personal care with little variety.

Per 2019 comprehensive inspection: At the time of the inspection there was limited activities happening during the day. People's activity planner record did not show any varied activities.