Last updated: 9 February 2026
"Staff feel valued with enough staff and good training, but no permanent manager and limited activities hold it back."
Medicines were managed safely. However not all 'decision to administer' forms had been updated to reflect people's changing prescriptions.
Staff felt valued and supported by the acting manager who was approachable and knowledgeable.
There were sufficient numbers of suitable staff employed by the service. People, relatives and staff told us they felt there were enough staff at the service.
Records showed that staff members received training that was required for them to perform their roles effectively and in accordance with the Care Certificate standards.
The service did not have a registered manager in post. At the time of the inspection there had not been a registered manager in post for 100 days.
The service did not always provide enough meaningful activities for people.
No permanent manager in post for 100 days, so leadership lacks stability.
The service did not have a registered manager in post. At the time of the inspection there had not been a registered manager in post for 100 days.
Not always enough meaningful activities, so some residents sit unoccupied.
The service did not always have enough meaningful activities in place to ensure people were engaged.
Uses bank staff to cover absences and still recruiting permanent staff.
The acting manager told us the service had bank staff who could cover any sick leave or unplanned absence. The acting manager advised recruitment for permanent staff was ongoing.
AI Generated
Last inspected: August 2018
Management Quality
Well-led: Good
Direct feedback from current and former employees

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