Working at Park View

No permanent manager in place, just an acting one from senior staff.

At the time of the assessment there was no registered manager in place. The service was overseen by one of the senior support workers who stepped up to be the acting manager.

Regular agency staff covering shifts, and gaps in recruitment checks.

The service was reliant on the use of agency staff on a regular, ongoing basis... Improvements were needed to ensure staff were being recruited safely. There were gaps in recruitment checks.

Staff training often expired, including mandatory stuff, and supervisions not regular.

Some staff training had expired, this including mandatory and service specific training... Staff supervisions were not always completed routinely or regularly.