Working at Park Road CCT
22 Park Road West, Wolverhampton, WV1 4PN
Operated by Cove Care Transitions Limited
3 bedsResidential homes
Workplace Score
6.0/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.0/10
Key Finding
"An approachable manager fosters a positive atmosphere where staff feel listened to, but activities are basic and staffing stability is unclear."
Safety & Risk
7/10
✓
Staff were trained to identify concerns for people's safety and there were systems in place to report them. Risks were assessed and guidance was available to staff about how to safely support people.
Staff Culture
7/10
✓
Staff feedback was also positive, with one staff member commenting, 'I feel I can suggest any improvements, to people's care or how we do things. There is a positive atmosphere, we are listened to.'
Staffing Levels
5/10
!
There were enough staff to meet people's needs.
Training & Dev
5/10
!
Staff had received training appropriate to the needs of people living at the home and told us they felt well equipped to meet people's needs.
Management
7/10
✓
One staff member said, 'The manager is very active within the home, they are approachable and they listen.'
Programmes
4/10
!
People told us they had received staff support to develop their cooking knowledge and skills. One person said, 'I have been cooking a bit more recently. I like to make soups. Staff eat meals with me.'
Points to consider
Enough staff to cover the shifts but no details on keeping a stable team or avoiding agency workers.
There were enough staff to meet people's needs.
Only basic training to do the job, no specialist courses or funded qualifications mentioned.
Staff had received training appropriate to the needs of people living at the home and told us they felt well equipped to meet people's needs.
Just basic help with cooking, shopping and outings, no activities coordinator or special programmes to vary the day.
People were supported and encouraged to take part in activities both within and outside of the home, that were relevant to them.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews