Working at Park Lodge
Park Avenue, Sunderland, SR6 9PU
Operated by Swanton Care & Community (Autism North) Limited
8 bedsResidential homes
Workplace Score
6.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.2/10
Key Finding
"Strong safety practices and passionate staff who own their roles, but recruitment gaps and limited activities hold it back."
Safety & Risk
8/10
✓
Staff understood when people required support to reduce the risk of avoidable harm, and risk assessments were in place... staff ensured they effectively planned for potential risks. The provider had safeguarding systems in place. Staff had training and a good understanding of what to do to make sure people were protected from harm or abuse.
Staff Culture
7/10
✓
Staff were passionate about providing good care outcomes and took ownership of their practice. They understood their roles, responsibilities and their accountability.
Staffing Levels
5/10
!
The provider had a system in place to ensure safe recruitment practices were followed. However, there were some gaps such as evidence to demonstrate employment histories had been fully explored, what DBS evidence had been requested and current photographs.
Training & Dev
6/10
✓
Per 2018 comprehensive inspection: Training and development was up to date. Staff completed a range of training including subjects such as safeguarding, BILD positive behaviour support training and restrictive intervention.
Management
6/10
✓
The registered manager and staff promoted a positive, person-centred culture but some relatives felt communication with them could be improved.
Programmes
5/10
!
Per 2018 comprehensive inspection: People were supported to access college for art and science, dog walking, walks in parks and beaches, shopping, pubs and restaurants.
Points to consider
Hiring new staff misses some checks on past jobs, criminal record requests, and photos.
there were some gaps such as evidence to demonstrate employment histories had been fully explored, what DBS evidence had been requested and current photographs.
No activities coordinator or special programmes, so shifts are mostly routine care with basic outings like college and walks.
Some relatives felt people would benefit from experiencing a wider range of activities, which the registered manager was trying to facilitate.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: January 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews