Working at Park Lodge Care Solutions
24 Goffs Park Road, Crawley, RH11 8AY
Operated by Park Lodge Solutions Limited
10 bedsResidential homes
Workplace Score
6.8/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.8/10
Key Finding
"Strong safety and a happy team with visible leadership, but staffing and activities are adequate without dedicated support or long-term stability."
Safety & Risk
8/10
✓
Staff received safeguarding training and demonstrated an understanding... Risks were assessed and managed safely... The service learned lessons when things went wrong... People received their medicines safely by trained and competent staff.
Staff Culture
7/10
✓
A staff member described morale to be high amongst staff and told us, 'The staff are happy, we are a good team and help each other.' One staff member told us, 'I love helping people... there is nothing I don't like.'
Staffing Levels
6/10
✓
There were enough staff to meet people's assessed needs. People confirmed there were enough staff to meet their needs.
Training & Dev
7/10
✓
Per 2018 comprehensive inspection: all staff had completed suitable training including epilepsy and staff confirmed 'they supported me with [NVQ level 3]'. 2021: Staff received safeguarding training and were competent in medicines.
Management
7/10
✓
The registered manager described how they ensured they were visible in the service and told us, 'I go around the house all the time, I make sure residents know I am there to talk to.' Staff gave positive feedback regarding the registered manager, one staff told us, 'Things have improved.'
Programmes
6/10
✓
Registered manager introduced 'butterfly challenge', one person due to start Tai Chi, people supported to attend day centres, cafes, cook Chinese food, planned ice-cream making and themed parties.
Points to consider
Staffing is enough to meet needs but nothing special, with no info on staff staying long term or using agency staff.
There were enough staff to meet people's assessed needs. People confirmed there were enough staff to meet their needs.
Activities are varied like butterfly projects and Tai Chi but no full time activities person or special staff training to make the job more creative.
The registered manager described various projects... introduced a 'butterfly challenge'... one person was due to start Tai Chi... ideas of different activities such as ice-cream making and themed parties.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews