Working at Park Lodge Care Home
9 Canadian Avenue, London, SE6 3AU
Operated by SS Care Centre Ltd
34 bedsResidential homes
Workplace Score
5.9/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.9/10
Key Finding
"Staff feel supported by good management and training with enough staffing, but limited activities make the role routine and boring."
Safety & Risk
6/10
✓
People’s medicines were managed safely... Regular audits and competency checks were completed... However, we observed an instance of poor medication handling practice... the registered manager who took immediate action.
Staff Culture
6/10
✓
Staff told us they felt well supported and spoke positively about the leadership and management within the service. They also confirmed that training and development opportunities were readily available.
Staffing Levels
6/10
✓
We observed there were enough staff deployed throughout the service to meet people’s needs when required. A staff member told us, “There are enough staff, staffing levels are never a problem.”
Training & Dev
7/10
✓
The registered manager told us the service was taking part in a project run by a local hospice. The project provided training on topics such as dementia, eating and drinking, diabetes management, and end-of-life support. Several Park Lodge staff were currently attending an off-site dementia training.
Management
6/10
✓
Staff were positive about how the home was run and about the support they received from the registered manager. One staff member told us, “We have a good manager, if we have problem, she always supports us.”
Programmes
3/10
✕
We found that activities provided to people were limited and not planned in a way that reflected people’s individual interests, backgrounds, or preferences. Comments from people... “I do nothing really, it can be boring”
Points to consider
No proper activities programme, so the role is mostly routine personal care with little variety or creativity.
activities provided to people were limited and not planned in a way that reflected people’s individual interests, backgrounds, or preferences. We saw a notice board displaying activities that were expected to happen, but none of these took place.
Some staff feel undervalued and not listened to about recent changes.
Some staff reported feeling undervalued and not listened to or appreciated. The service had undergone changes, and some staff felt that they were not properly consulted about these changes.
Medication handling had one poor practice spotted during inspection, even though addressed right away.
we observed an instance of poor medication handling practice. We raised this with the registered manager who took immediate action to address the matter with the staff member and the whole staff team.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: October 2022
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews