Last updated: 9 February 2026
"Proud staff delivering person-centred care with detailed risk assessments for safety, although they sometimes use bank staff and provide only standard training and basic activities."
Detailed risk assessments were in place related to the delivery of care, moving and handling, trips out, fire and food safety. These had been routinely updated.
Staff told us, 'We are proud to give person-centred care. We are a small team and we know people really well. We do the best we can.'
The service employed enough staff by day and night to meet people's needs.
Staff were supported through good induction, support and ongoing training.
Cumbria Care had a detailed quality monitoring system and both internal and external audits were completed. An annual quality report had been completed and actions taken to ensure continuing high standards of care and support.
There were regular activities like reminiscence, music and movement and crafts in the home.
Staffing is adequate but they sometimes use bank staff to cover shifts.
We met a prospective bank worker who confirmed the recruitment was fair and references and checks were underway.
Only standard training and induction, no specialist courses or funded qualifications mentioned.
Staff were supported through good induction, support and ongoing training.
No activities coordinator or specialist programmes, just regular basic activities like crafts, music and reminiscence.
There were regular activities like reminiscence, music and movement and crafts in the home.
AI Generated
Last inspected: December 2019
Management Quality
Well-led: Good
Direct feedback from current and former employees

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