Working at Park Lane House
163 Tipton Road, Dudley, DY3 1AB
Operated by Pegasus Care Homes Limited
30 bedsResidential homes
Workplace Score
5.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.7/10
Key Finding
"Strong safety measures like effective PPE use and infection control, although COVID-related staff pressures needed specific management."
Safety & Risk
7/10
✓
We were assured that the provider was using PPE effectively and safely, accessing testing for people and staff, and making sure infection outbreaks can be effectively prevented or managed
Staff Culture
/10
✕
Staffing Levels
5/10
!
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
Training & Dev
/10
✕
Management
/10
✕
Programmes
/10
✕
Points to consider
Staffing was adequate but there were COVID-related staff pressures that needed measures to manage.
The provider told us they had measures in place to mitigate the risks associated with COVID-19 related staff pressures
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2018
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Requires improvement
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews