Working at Park House Residential Home
Park Place, Weston Super Mare, BS23 2BA
Operated by Park House (Weston-Super-Mare) Limited
34 bedsResidential homes
Workplace Score
6.4/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 6.4/10
Key Finding
"Positive culture and stable staffing with continuity of care, but basic activities without a dedicated coordinator and routine training hold it back."
Safety & Risk
7/10
✓
Staff were trained in safeguarding adults and felt confident about raising any issues. Risks were assessed, and measures put in place to manage them safely. People were supported with their medicines safely.
Staff Culture
7/10
✓
There was a positive culture within the home and staff were positive about working there. Staff spoke positively about working at the service and told us they worked well as a team.
Staffing Levels
7/10
✓
Agency staff weren't used and so people received continuity of care from staff who knew them well. Staff fed back that in general staffing levels worked well.
Training & Dev
6/10
✓
Staff were positive about their training... Training was delivered through a mixture of face to face training... Refresher training for some topics was delivered via DVD.
Management
6/10
✓
The home was well led with two registered managers in place. There was a positive culture within the home and staff were positive about working there.
Programmes
4/10
!
The service had access to its own minibus that was able to take small groups of people out. There was entertainment taking place in the home.
Points to consider
Basic outings and entertainment but no dedicated activities coordinator or specialist programmes, so the role is mostly routine personal care.
The service had access to its own minibus that was able to take small groups of people out. There was entertainment taking place in the home for people to take part in if they chose to.
Only standard training like safeguarding and mental capacity with some DVD refreshers, no specialist courses or funded qualifications.
Training was delivered through a mixture of face to face training for topics such as the Mental Capacity Act 2005 and Safeguarding. Refresher training for some topics was delivered via DVD.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: November 2019
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
!
Requires improvement
Management Quality
Well-led: Good
Staff Reviews
Direct feedback from current and former employees
No one has reviewed yet. Be the first.
Scan the QR code or tap the button to chat with us on WhatsApp. Your identity stays completely anonymous.
Chat on WhatsAppSources
- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews