Last updated: 9 February 2026
"Caring manager who supports staff personally and strong teamwork culture, but basic activities and standard training hold it back."
The service had a proactive and positive culture of safety, based on openness and honesty. [...] Staff managed medicines; however, we identified the documentation and quality monitoring of medicines could improve.
Staff confirmed they were confident to speak up if they had concerns about the quality of care. One staff member said, “We work as a team, working well together, we have time for people and can give personalised care.”
The registered manager ensured there were enough qualified, skilled and experienced staff to meet people’s needs. One person said, “There are enough staff on duty, they come quickly, and you can have a shower when you want.”
staff received training and support to maintain good quality care. Staff accessed safeguarding training and knew how to report unsafe practice or concerns about safety.
The registered manager knew every person who lived in the care home, they were kind and caring and went the extra mile to support people and staff on a personal level. One staff member said, “The manager is brilliant, they are accommodating and listen to you.”
Per 2021 comprehensive inspection: 'I have enough to keep me busy. I'm never bored. We have bingo and quizzes. We have board games and we have a good laugh with those. We have skittles too.'
Staff numbers are just enough to cover needs, but no word on stable team or low agency use.
The registered manager ensured there were enough qualified, skilled and experienced staff to meet people’s needs.
Only standard training like safeguarding, no specialist courses or funded qualifications.
staff received training and support to maintain good quality care. Staff accessed safeguarding training
Just basic games like bingo and quizzes, no activities coordinator to make shifts more varied.
Per 2021 comprehensive inspection: 'We have bingo and quizzes. We have board games and we have a good laugh with those. We have skittles too.'
AI Generated
Last inspected: May 2025
Management Quality
Well-led: Good
Direct feedback from current and former employees

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