Working at Park House Residential Care Home
77 Queens Road, Oldham, OL8 2BA
Operated by Park House Residential Care Limited
28 bedsResidential homes
Workplace Score
6.3/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.3/10
Key Finding
"Respected leadership and a happy family-like team culture, but medicines management issues and agency staff use need attention."
Safety & Risk
5/10
!
Per 2020 comprehensive inspection: Issues with medicines management including some staff not having competency rechecked annually, unsigned handwritten MAR changes, missing PRN guidance.
Staff Culture
8/10
✓
Per 2020 comprehensive inspection: Staff told us they were happy in their jobs; one care assistant said, 'I absolutely love coming in to work. We are just like one big family.'
Staffing Levels
5/10
!
Per 2022 IPC inspection: There were enough staff to care for people safely, agency staff were used to fill any gaps in rotas where regular staff were unavailable.
Training & Dev
6/10
✓
Per 2020 comprehensive inspection: Records showed staff were up-to-date with required training; newly recruited staff followed an induction programme including the care certificate.
Management
7/10
✓
Per 2020 comprehensive inspection: The registered manager led by example and was respected by staff; staff reported a high level of job satisfaction.
Programmes
6/10
✓
Per 2020 comprehensive inspection: People supported in variety of group and one-to-one activities including visiting choir, exercise sessions, food tasting, Burns night party, garden time.
Points to consider
Staffing levels are okay but they use agency workers when regular staff can't cover shifts.
Agency staff were used to fill any gaps in rotas where regular staff were unavailable.
Some problems with medication records like unsigned changes and no instructions for as-needed doses.
Where additional information had been hand-written onto pre-printed medicine administration records (MAR) it had not been signed or countersigned... Medicines records did not include guidance to help staff administer 'when required' medicines.
Only standard training and induction, no specialist courses or funded qualifications.
Records showed staff were up-to-date with required training. Newly recruited staff followed an induction programme... completing the care certificate.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: April 2020
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews