Working at Park House Nursing Care Centre

Medicines not stored or recorded safely with fridge temp issues and stock errors, and safeguarding logs unclear so abuse risks not tracked well.

Medicines were not stored safely. Records relating to the temperature of the medicine's fridge... was unclear... exceeded 8c degrees. The provider did not have effective safeguarding systems in place.

Gaps in basic training and no specialist courses for conditions like Motor Neurone Disease, so staff not fully skilled for all needs.

Staff training records showed gaps in essential training. And there was no evidence to show that staff had completed training to meet people's specialist care needs. For example, Motor Neurone Disease.

Recruitment misses full checks on references and job history, and some staff say not enough carers so shifts feel stretched.

We reviewed 3 recruitment records and found not all relevant employment references had been verified... A staff member said, 'We are short staffed most shifts'.