Working at Park House
Cinderhill Road, Nottingham, NG6 8SB
Operated by Springcare (Bulwell) Limited
68 bedsNursing homes
Workplace Score
5.2/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 5.2/10
Key Finding
"Supportive leaders and valued staff, but safety concerns and agency staffing with slow call bell responses hold it back."
Safety & Risk
3/10
✕
People were not always fully protected... facilities and equipment... not always clean and well-maintained... call bell response times... issue... medicines covertly... not supervised.
Staff Culture
6/10
✓
Staff we spoke with felt valued and supported by the management team, and able to progress in their chosen career. The provider supported staff wellbeing.
Staffing Levels
4/10
!
The service used agency staff when required... Feedback regarding agency staff was mixed... concerns about the timeliness of staff responding to their call bells or of waiting to be assisted in the morning.
Training & Dev
6/10
✓
Managers made sure staff received training and regular appraisals to maintain competence. Staff had received training... planned training booked, from an external health team.
Management
7/10
✓
Leaders were visible, knowledgeable and supportive, helping staff develop in their roles. Staff felt supported to give feedback and were treated equally, free from bullying or harassment.
Programmes
5/10
!
New activity coordinator popular with singing, chair exercises, bingo, lucky dip; sensory room; religious visits; but mixed feedback, bed-bound residents want more one-to-one.
Points to consider
Staffing relies on some agency workers and call bells are slow to answer, especially weekends, so shifts feel stretched.
The service used agency staff when required and took measures to keep the consistency... Feedback regarding agency staff was mixed... call bell response times were identified as an issue... noticeable when staff were occupied elsewhere.
Safety issues from worn flooring that harbours bacteria and hoist battery problems during refurbishment.
some flooring and carpets... posed a risk of infection, due to being worn and with unsealed edges... one person expressed concerns regarding the availability of the hoist and some battery issues.
Only basic activities like singing sessions and bingo with a coordinator, nothing specialist to vary the day.
the new activity coordinator was particularly popular; with their singing talents... chair exercises to music. Bingo is good or we might do a lucky dip... feedback indicated the service could improve their activity provision.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: August 2025
Good
Safe
!
Requires improvement
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews