Working at Park House
32 Ferme Park Road, London, N4 4ED
Operated by Liaise (London) Limited
6 bedsResidential homes
Workplace Score
6.7/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 10 February 2026
Score: 6.7/10
Key Finding
"Staff feel valued and supported with regular supervision, good training and a strong safety culture, but unclear staff retention and no dedicated activities coordinator hold it back."
Safety & Risk
7/10
✓
The provider had a proactive and positive culture of safety, based on openness and honesty. Staff knew how to record accidents and incidents. These were logged and analysed to identify potential trends and themes.
Staff Culture
7/10
✓
Staff told us they felt valued and supported and received formal supervision at regular intervals. Staff reported strong teamwork within the service, and survey results showed that the majority of staff would recommend the organisation.
Staffing Levels
6/10
✓
Observations during our assessment demonstrated the deployment of staff was appropriate and there were enough staff to meet people’s individual needs. Each person who used the service required 1-to-1 or 2-to-1 support from staff.
Training & Dev
7/10
✓
Staff were supported to complete both mandatory and specialist training relating to the needs of people being currently supported. Staff received formal supervision at regular intervals.
Management
7/10
✓
Staff felt valued and supported by the registered manager and senior management team and received formal supervision and an annual appraisal. The registered manager understood the importance of their role and responsibilities.
Programmes
6/10
✓
People were supported by staff to take part in activities both ‘in-house’ and within the local community. For example, people were able to enjoy walking in the local park, cycling, swimming, attendance at college or home-based creative activities.
Points to consider
Staffing is adequate to cover 1-to-1 or 2-to-1 support needs, but no details on staff retention or agency use to show stable teams.
there were enough staff on duty to meet people’s needs. Each person who used the service required 1-to-1 or 2-to-1 support from staff to keep them safe
Varied activities like walks, swimming, cycling and college trips keep things interesting, but no dedicated activities coordinator or specialist programmes mentioned.
People were actively encouraged to take part in meaningful social activities of their choosing... walking in the local park, cycling, swimming, attendance at college or home-based creative activities
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: February 2024
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews