Last updated: 9 February 2026
"Stable long-serving staff team and supportive family culture, but activities lack specialist programmes and innovations."
2024 assessment: Improved systems for fire safety, legionella, environmental risks, MCA with monitoring processes; per 2019: Effective safeguarding systems, good risk assessments, safe medicines management.
Per 2019 comprehensive inspection: Staff felt praised and valued, happy atmosphere like a big family, staff and management created a home with staff feeling supported.
Per 2019 comprehensive inspection: Park House does not use agency staff and has not done so for over ten years, uses own bank support team, current staff team averaged approximately five years at the home, enough staff for meaningful interactions.
Per 2019 comprehensive inspection: Staff received induction with Care Certificate, shadowing, competency checks, ongoing specialist training including dementia, Parkinson's, stroke awareness, falls prevention, dedicated training room, external trainers.
Per 2019 comprehensive inspection: The registered manager was respected by the staff and promoted an open and transparent culture. Staff felt supported and valued.
Per 2019 comprehensive inspection: Dedicated activity coordinator provides varied programme including singing for the brain, poems and songs, pantomime visits, cooking, one-to-one, community trips.
Varied group activities and trips run by a coordinator, but no specialist therapeutic programmes or innovations to make the job less routine.
Per 2019 comprehensive inspection: activities including singing for the brain sessions, creating poems and songs, visits from a local pantomime group, one to one time and organised trips.
AI Generated
Last inspected: July 2024
Management Quality
Well-led: Good
Direct feedback from current and former employees

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