Last updated: 9 February 2026
"Supportive manager and positive team culture with good training and safety, but no activities programme means mostly routine personal care."
People's safety was promoted by staff who followed guidance on how to reduce potential risk. People were protected from the risk of harm and received their prescribed medicines safely.
All staff provided positive feedback about their experiences working at the service and the support they received. One member of staff said, '[Registered manager] is very supportive, the staff work well as a team, the communication is good.'
Staffing numbers met the current needs of people using the service. During the inspection we observed staff responded promptly to people's requests for assistance.
Staff received training to meet their roles and responsibilities. Staff completed ongoing training to ensure their skills remained up to date and were encouraged to complete nationally recognised qualifications in health and social care. Staff received regular one to one supervision.
The registered manager was approachable, understood the needs of people, and listened to staff. Staff confirmed the registered manager and senior staff team were very supportive.
People were supported to follow their interests and join in social activities. Staff showed an interest in people's backgrounds, previous occupations and interests.
No activities programme or coordinator, so the role is mostly routine personal care.
People were supported to follow their interests and join in social activities.
Staffing is adequate but nothing special, with no mention of low agency use or long-serving staff.
Staffing numbers met the current needs of people using the service.
AI Generated
Last inspected: March 2020
Management Quality
Well-led: Good
Direct feedback from current and former employees

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