Working at Park Grove Care Home
2-4 Liverpool Road North,, Ormskirk, L40 5TP
Operated by Park Grove Residential Home Ltd
32 bedsResidential homes
Workplace Score
5.5/10
AI analysis of latest data
Our AI workplace review
PlainSight AI Review
Last updated: 9 February 2026
Score: 5.5/10
Key Finding
"Stable team of long-serving dedicated staff and robust safety systems, but no registered manager and basic activities."
Safety & Risk
7/10
✓
Medicines administration systems were robust, well organised and regularly reviewed. People were protected from the risk of abuse. Systems were in place to support safeguarding investigations.
Staff Culture
6/10
✓
They all spoke of great teamwork. Staff told us '[The providers] are both very supportive of staff. They are very approachable and caring.'
Staffing Levels
7/10
✓
There was a core care team of experienced, dedicated staff who had been employed at the home for over 10 years. Staffing numbers were sufficient.
Training & Dev
6/10
✓
Staff received relevant training to support them in their role. All staff had either completed their NVQ certificate or had been enrolled on the Care Certificate training. Supervision records confirmed staff were supported.
Management
2/10
✕
There was no registered manager at the service at the time of the inspection. The previous manager who was applying to be registered manager had recently left.
Programmes
4/10
!
People were able to access an activities programme. The residents are regularly taking part in activities such as crafting. Music and television programmes.
Points to consider
No permanent manager in post right now, the last one left recently and they are recruiting a new one.
There was no registered manager at the service at the time of the inspection. The previous manager who was applying to be registered manager had recently left. The provider told us they were in the process of recruiting a new manager.
Just basic activities like crafting and music, nothing special or varied to make the job more interesting beyond routine care.
The residents are regularly taking part in activities such as crafting. Music and television programmes within the main lounge are suited to the ages of the residents living there.
Only standard training like NVQs and Care Certificates, no specialist courses or funded career development mentioned.
All staff had either completed their NVQ certificate or had been enrolled on the Care Certificate training.
AI Generated
CQC Inspection Overview
CQC Inspection
Last inspected: December 2021
Good
Safe
✓
Good
Effective
✓
Good
Caring
✓
Good
Responsive
✓
Good
Management Quality
Well-led: Good
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- Care Quality Commission (CQC) Inspection Data
- PlainSight staff reviews