Last updated: 9 February 2026
"Supportive managers, stable staffing and a positive team culture shine through, but basic training and activities hold it back."
We were assured that the provider was preventing visitors from catching and spreading infections, using PPE effectively, and making sure infection outbreaks can be effectively prevented or managed
Staff were positive and the atmosphere was calm, with staff engaging with people. Staff spoke positively on how the team had pulled together
They were proud that they had not needed agency and staffing had been maintained throughout
Per 2018: Training completed by staff included food hygiene, fire safety, safeguarding, dementia awareness, manual handling, infection control
Per 2018: Staff said 'lovely managers and they are very supportive. We are a very close staff team and are more like family'
Per 2018: People were offered a range of activities which were based on their choices... nail painting, arts and crafts, keep fit, singing and dancing and reminisce activities
Only standard training like dementia awareness and manual handling, no specialist courses or funded qualifications
Per 2018: Training completed by staff included, food hygiene, fire safety, safeguarding, dementia awareness, manual handling, infection control, health and safety, medicines and MCA
Basic activities like arts, crafts, singing, and outings run by staff, no dedicated coordinator or innovative programmes
Per 2018: Most in-house activities were carried out in the afternoon with people such as nail painting, arts and crafts, keep fit, singing and dancing and reminisce activities
AI Generated
Last inspected: June 2018
Direct feedback from current and former employees

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